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Webmax Cloud Workshop Solution Helps
One Heart Garage Improves Operational Efficiency
Johor-based One Heart Garage Kedai became Webmax Cloud Workshop
Solution user in 2020. The system was Bhd to reward its well-performing dealers.
“Before that, we were using a manual ac- counting system for recording our daily business transactions. It was quite time consuming with a high error rate, which The Webmax Cloud Workshop System, an all-in-one solution for ordering, invoic- ing, inventory, human resources and ac- counting system, enabled us to stream- line our daily operation. The only module that we have yet to explore is its custom- - haan Zakaria or best known as Labbu in the industry.
Time saving and convenience, he pointed out, were the two biggest advantages in moving to the cloud-based system. The system allowed easy access to the com- pany’s data and stored information from
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anywhere and anytime with any device using an internet connection. In addition, automatic syncing and reports could be printed in seconds.
Labbu also found the real-time inventory updates very useful as they gave him to- tal visibility and allowed him to keep track of the company’s stock level. “We would know which are the fast-selling products and make informed decisions and im-
During the early days, he revealed that the company encountered a Webmax server failure once. But, he said, the serv- er was up and running pretty soon.
“Today, the system is considered very stable. Webmax Technologies Sdn Bhd, the service provider of the solution, would inform us earlier if the company wanted to carry out system maintenance. Nor- mally, this is carried out after business hours or when our centres are not open to avoid business disruption.”
Although Webmax Technologies could arrange online training for the com-
pany, Labbu said he preferred physi- cal training. Therefore, he brought his team to Kuala Lumpur for the training session.
from various departments such as ac- counts, administration and human re- sources. The training was very useful to us as new users,” he added.
He praised the Webmax Cloud Workshop system for its user-friendly interface. It was very easy to use and navigate and - ny’s needs.
“Webmax Technologies is very respon- sive and helpful. Whenever we need the company’s help, it would be there. We know that we are in safe hands.”
Behind One Heart Garage are two good friends – Labbu and Farhan Tanuri – who turned their strong passion for cars and
One Heart Garage was set up in 2018 in Pontian, Johore. The one-stop tyre ser- wide range of automotive services such as tyre and rim retail, tyre service, nor- mal car service, air-conditioner service, name a few.
The company’s business grew rapidly and in 2021, the two friends opened an- other outlet in Pontian that is equipped with 10 bays. “The new outlet is also a one-stop tyre service centre. Apart from that, this centre also conducts used auto parts business.”
The company currently has 12 technical “There are plans to expand but labour shortage is the greatest challenge.”
