Page 50 - The Tyreman N54 2022-03
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    Dr Tayar: Manage Automotive Workshop Professionally with Webmax Cloud Workshop Solution
  
 Dr Tayar Director Muadz Musfha
Dr Tayar has been using Webmax Cloud Workshop Solution since 2019. Before that, Director Muadz
Musfha, who is also the founder of the company, said the company was using another cloud-based system.
“The other cloud-base solutions that we used before were not specially designed for automotive workshops but for other types of business. We found that they did
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not have the features that we required and were therefore not very useful. Being a Lubrex dealer, we got to know about Webmax Cloud Workshop Solution from other Lubrex dealers. As Lubrex is dis- tributed by Prowheels, we approached them and they gave us Webmax Technol- ogies’ contact,” he said.
Muadz praised Webmax Technologies for its good service. “The company
helped us migrate all our data from the old system to the new one. Everything was done online and it was a smooth transfer. We did not encounter any is- sue with the Webmax Cloud Workshop Solution from day one. As it is a cloud- based system built specially for auto- motive and tyre workshops, it helped us reduce manual tasks and streamline our       - fers automation and ways to integrate in- voicing, issuing of sales order, checking order and inventory history, customer relationship management (CRM), prof-        resources. Therefore, it is an all-in-one business management system.”
     
He praised the Webmax system for be-        - max Technologies did not provide any         by-step guidance through calls. It is user friendly as we did not hear any com-         could pick it up easily. Unlike the previ- ous system providers, Webmax Tech- nologies is also very good in after-sales service; the company is always quick to respond whenever we need assistance. We truly appreciate that.”
Muadz revealed that the only drawback was that the CRM module was still not integrated with WhatsApp. Therefore, we        customers through SMS. The Tyreman brought this concern to Webmax Tech- nologies and the company told us that it was working on this and promised that       this year.
Muadz was running his logistics business in Kuala Lumpur before entering the au- tomotive industry. “I love motorcycles. Since bike riding is my favourite hobby,
 




















































































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