Page 22 - The Tyreman 2021 - 4
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ing both a partner and dealing with PTS Marketing has always been a pleasant experience. They are indeed a
According to Lim, Ng started as an automotive servicing apprentice at the age of 15. After 5 years, he decided to set up his own company. Over the years, he success- Ng bought was at Pekan Nanas Industrial Park, followed by a further factory unit in Pontian, which are where his two centres are currently located. Today, Ng is one of the leading players in the industry.
As a one-stop automotive servicing provider, the company accessories, through to automotive servicing and repairs, systems servicing to cars and spray paints and car wash- es. To ensure that they remain competitive and relevant, Lim added that the company’s target is to become a fully-
It is also worth mentioning that the Chong Hong One Stop has taken the initiative since March last year to pro- vide convenient service for customers, helping to reduce inform us what they want to do instead and after we have their car serviced or repaired with their approval, we will sanitise and return their car to their doorstep. They can pay us using the e-wallet section of our company’s app
Lim added that since Chong Hong One Stop launched its app in September 2019, the company has reached 4,000 registered customers from various states to date. “Regis- tered customers can use our app to buy car accessories and other products such as perfume and incense on the app, make a service appointment as well as to make a payment. When customers top up their e-wallet, they will get special discounts on services and products, which is
Lim revealed that Ng is introducing the app to other tyre servicing and automotive workshop operators while look- ing at ways to partner together.
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