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local tyre news
Goodyear Malaysia Announces Zero Contact for All Goodyear A
I as businesses resume amidst the Covid-19 pandemic, Goodyear Malaysia has announced its Zero Contact Initiative (Zero Con- Goodyear Autocare centre without any direct person-to-person con- tact throughout the entire process.
Alex Ng, Managing Director of Goodyear Malaysia said: “The as- surance of Goodyear’s Zero Contact process, from the moment you risk of any potential spread. We decided to extend this programme Australia and other ASEAN countries. We hope that through this pro- gramme, we continue to assure Goodyear’s loyal customers that we have taken all the necessary precautions for their personal safety and at the same time, remain committed to ensuring the safety of their tyres.”
- ferred Autocare centre for services. This can be done via phone call or WhatsApp through Goodyear Malaysia’s website. To make an ap- pointment, visit www.goodyear.com.my/store on mobile and use the map to select the closest desired location. Once located, simply click on the WhatsApp icon to make an appointment with your selected Goodyear Autocare centre.
At the stores, there will be specially designated Zero Contact parking areas for customers to park their cars, as well as a drop box for them
Before returning the car to the owner, a 12-point vehicle safety check will be done for each car, followed by the disinfection of 12 major touch points. These are complimentary services provided by Goodyear Malaysia for their customers to ensure that their cars are safe to be driven once again, especially for those who have left their cars untouched for a long time due to the Movement Control Order.
When the customer collects his or her car at the Zero Contact park- ing area, they will receive a checklist which is placed in their car. whilst checking their car, making it easy for them to rectify as quickly as possible.
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