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et Brand
wash at one of its store partners throughout the country.
“Our website registered users have ex- management bureau in 2017, the number of China’s private automobiles is 170 mil- lion. That means about 15 per cent auto- mobile owners have registered on our web- site and the number keeps growing. Our transaction users are more than 8 million. Of course, our clients could also reach us through our call centre,” he said proudly.
Tufu was quick in response once an order or spare-parts replacement could be car- ried out on the same day or the latest by the service, Yan pointed out that the company was constantly upgrading its warehouse and logistic systems.
“We have more than 30 warehouses stra- use our interactive store locator to easily
All of the products that the company sold, - sure quality. Tuhu cooperated with many lo- cal leading Chinese and overseas brands. For tyres, it carried various brands includ- ing Michelin, Continental, Dunlop, Pire- lli, Giti, Bridgestone, Yokohama, Goodyear and many more.
The Tuhu outlet in Shanghai was very im- pressive. Well-equipped, bright, spacious and clean with a cozy waiting area. It is technicians.
“We provide technical training and evalua- tion for all of our store partners to ensure quality service. All charges are transparent and clearly displayed on the board, thus cli- ents do not have to worry about unexpect- ed charges. Unlike the traditional tyre shop, - less connectivity, making tyre, lubricant and accessory shopping an experience for the customers,” he added.
