Thanks to Anyline‘s technology, dealerships using Fleetback can digitally capture and store information about vehicles including tyre size.
Anyline-Fleetback Partnership Guarantees More Transparency in Tyre Replacement Services
Anyline, a software company specializing in AI-powered mobile data capture and insights, partnered with Fleetback, a digital ecosystem solutions provider for car dealers.
Fleetback has integrated Anyline mobile scanning into its after-sales solution. Thanks to this, their clients will be able to collect tyre sidewall and tread information accurately.
Mechanics and service providers using Fleetback can now add smartphone-based tyre inspections to their current workflow, ultimately increasing their ability to detect and convert additional tyre-related services and to sell more replacement tyres. Anyline’s technology leverages the tools dealerships already have in place – standard mobile phones and tablets – avoiding large investments in static drive-over tread scanning hardware.
“The more you know about your customers’ tyres, the more accurately you can predict when they need to replace them,” said Lukas Kinigadner, CEO and founder at Anyline, in an official statement. “We are very excited to partner with Fleetback to provide AI-enabled mobile data capture solutions to their automotive dealers to give them more insight into their customers’ tyres and the ability to better service them when their cars are in the shop and to predict when they need to come back in for tyre replacements.”
“Transparency and trust are critical when customers take a vehicle in for service,” said Fabian Motte, CEO at Fleetback. “Bidirectional communication with unbiased information between the technician and customer helps establish that trust and leads to more cross-sell and upsell opportunities. Scanning and sharing tyre tread information with customers helps them make confident decisions on when to replace worn tyres and ensures they will continue to come back to your service bay for future repairs.”
Collecting tyre sidewall and tread depth information for incoming vehicles being serviced can be time-consuming and manual entry can result in inaccurate data collection. Now, dealerships using Fleetback can digitally capture and store information like a vehicle’s tyre size, make, model, TIN/DOT numbers, and tread depth data. In the future, the customer could also collect this information in self-service check-in processes on their mobile devices.
Fleetback integrated Anyline mobile data capture for tyre sidewall and tread depth measurement to its after-sales solution. It also plans to add license plate and VIN (Vehicle Identification Number) scanning to other solutions in the coming months to streamline sales and parking solutions.
